Contact
Contact us
For a question about a particular lot, please quote its auction reference (for example VGA-2026-000123). You will find it on the lot page and on your invoices. If you have an account, you can also raise a support ticket from your dashboard.
Grievance redressal
If your concern has not been resolved through support, you can write to our grievance officer. Please include the auction or transaction reference, what you expected, and what happened. We acknowledge a grievance within 24 hours and resolve it within 15 days, as set out in our grievance redressal policy.